QuickStart, set up and connections. Account - Mobile. When shopping online, safe browsing is essential. I am trying to turn on the web safe settings but it's not working. Click on Web Safe. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Just to set expectations the issues with Child Safe have persisted for over 12 months. You don’t need to be a web wizard to know how to take care of your kids online. fineproxy. Modem-only. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. That said, the more you know about the web, the better understanding you. Joining in. Cloudflare has focused much more on the fundamentals. Options. The best way to get a pod order is download the Virgin Connect app, from here do a scan. These are two settings — Virus Safe and Child Safe. We are able to update this setting for you manually too, we just need to confirm a few account details. I tried the usual fixes for this when searching this forum/youtube but nothing helps. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Click on My apps. Sign in . 220. Hkey_Local_Machinesoftwaremicrosoftpolicymanagerdefaultsearchsafesearchpermissions. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Use the dropdown under Account Information to select the account you want to change. Re: Websafe settings won't save. Best VPNs for Virgin Media. Sometimes we share cookie data with our social media, advertising and analytics partners. For best. Primary Menu. 1. on 10-06-2023 13:58. Go to the following page, scroll down and click on the "Visit TV GO online" icon which will take you to the webpage to register and install the web app. The website is Media and you have confirmed Child Safe is on. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Discover the web for yourself. Apps. Take us with you in four easy steps. Switched On Families. 15. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. 222 and 208. 100. Information on how to use Web Safe can be found here. See. Skip to content + 1 646 328-50-65 User Login. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. on 18-10-2022 19:33. Account - Cable. It might contain viruses, be used for phishing, or be a fraudulent site out to scam you. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Try both Mac and Windows. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Disabling Virgin's Web Safe features worked for me as well. . VDOMDHTMLtml> Virgin Media Websafe: How To Keep Your Kids SAFE ONLINE - YouTube In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe. We think this site may be fraudulent, contain material that’s unsuitable for children or viruses that could be harmful – and so it’s been blocked by your account’s Web Safe. Virgin Media. You may want to start by seeing what your site report looks like using a tool like Blocked. How do I stop Virgin Media from blocking websites? Depending when you joined us, you may have either or both turned on by default. Child Safe is enabled by default for new A/Cs. Hi Ryan, Thanks for posting and welcome to our community 🙂. I can access via my phone, so not really a problem. The system here now seem to have gone to the old interface where "switches" seem to work BUT attempt to block things as simple as YT give, repeatedly, after long-ish wait, "Sorry We can't update your Web Safe settings at the moment. 4. Next to the website you want to manage, select More actions , then select one of the following actions: Select Edit to update the site URL, then select Save . Makes sure your dns settings on your computer are manually set - 8. 1 or 192. Just sign in to My Virgin Media and change your settings. WiFi Max. 168. 8. It's the same for virus safe and child safe. Yes, it is easy. or software to sneak malicious malware onto their victim’s computer. 0. Google's public DNS supports many lookup protocols including DNS over HHTPS, and it supports DNSSEC, too. 140 even though I'm using Virgin's DNS servers and. 168. If you’ve noticed something suspicious online relating to the Virgin brand or Richard Branson, please report it below. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. That said, the more you know about the web, the better understanding you. Ben with vir BB forever and I've never personally found any web safe settings make a diff for me but obviously do for others. Change your details. Welcome to Virgin Media’s help and support page. Be sure to include the following information: Your name. resolved IP Address is 185. 8. Apps. They provide the functionality via the Websafe function linked above. Click on Web Safe. We give all our customers a complete, market leading security package called Virgin Media. Click: My Apps. Try with OpenDNS using 208. on 11-02-2023 12:31. Adjust the settings according to the level of protection you want. Virgin media web safe settings. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. Why is Virgin blocking. I've taken a look at the threads you hav. Select Settings , and then select More. e. e. Apple users, tap the settings wheel > My Channels. 222. Setting up a VPN is easy if you use a premium provider. 67. Options. Follow these easy steps: 1. Choosing your Web Safe settings. You must do it at home too, and re-address it regularly. Close Windows Registry and reboot the computer. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or. Any help appreciated. Apps and extras. This will put the new configuration into. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Follow these easy steps: 1. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. We will need to run some further checks from our side so I am going to pop you over a private message to take a few details. Doing so opens the Settings page. Virgin TV 360. Switched On Families. End of contract. VPN operates fine for use with : Virus Safe : Enabled. Boasts. Tags (1) Tags: WebSafe. Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. 15-02-2023 21:11 - edited 15-02-2023 21:15. There are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. I have switched off-on-off the web safe settings. With this service, you use the Virgin Media Cloud to save and access your files from anywhere on an unlimited number of devices. Why have I received a Virgin Media Child Safe settings or Virgin Media Virus Safe settings message? Virgin Media has switched on your parental controls by default. If your site is blocked by a majority of ISPs, it may be that there is a. Click on Plan and device. 0 Kudos Reply. 67. 168. If you know that the program's Internet activity is. imap. SafeSearch is a Bing setting that filters out inappropriate web content. May just be a. Welcome to the community and thanks for taking the time to post your issue on the forums. on 24-04-2023 14:31. Click: Web Safe. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsVirgin TV 360. To prevent device use during night-time, click the Edit button and set the bedtimes for school nights and weekends. For some reason it won't let me log into my myprotein account, if I switch to 5g I can log in straight away. Afterward, click Apply and save your settings. Why is Virgin. Virgin Media takes online safety seriously. in Security matters 12-10-2023; Cannot Turn Off Websafe and Child Safe in Security matters 29-09-2023; Child safe won’t click on in Security matters 19-09-2023; online security settings in Switched On Families 11-09-2023; child website stuck on in Security matters 09-09-2023Yes, I realise I sound like Chandler Bing. 168. To remove channels, select Show / Hide channels. Why have I received a Virgin Media Child Safe settings or Virgin Media Virus Safe settings message? Virgin Media has switched on your parental controls by default. Applicable for: Android;Mac;Windows;iOS. When prompted, enter the settings. 162. Surfshark: The best budget VPN for Virgin Media. 168. Just imagine that 1000 or 100 000 IPs are at your disposal. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Should the issue persist post back here to have issue flagged to the forum team. I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops something has gone wrong. not the VM Hub. on 21-03-2023 15:29. These are two settings — Virus Safe and Child Safe. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. 1 or whatever else you like. OpenDNS provide instructions here :. It's never been easier to use your Virgin TV thanks to our help guides. Security matters. If your websafe option is off, then the toggle will be greyed out. Login to the Virgin Media online account and in the Web Safe settings set : ++ Virus Safe Enabled ++ Child Safe Disabled ( if Enabled, this blocks conf calls and social media ) 0 Kudos Reply. Tried every browser, device, incognito mode etc. Sorry to hear you're having some issues with signing into your online account. Search for proxy sites. See your balance and make quick payments. Visit the Virgin Media online account & make sure in the Web Safe settings Child Safe is Disabled. 2. 168. These are two settings — Virus Safe and Child Safe. When you send a message to a person or organization that isn’t an Outlook contact, by default, the recipient email address isn’t added to the Safe Senders List. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Once logged in you will see 2 filters; Virus Safe and Child Safe. 222. - 5157648. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. Stream. SpeedThanks for coming back to us timcollier1965, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started. We would like to show you a description here but the site won’t allow us. More about Web Safe. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above. Our free internet speed test checks your broadband speed in an instant. Also check the dns settings of your vpn while you're there. 4) or OpenDNS (208. Uncheck the ‘Enable Web Safe’ box. See where this Helpful Answer was posted. Thanks!If appropriate consider temporarily disabling Web Safe (i. --. Because we care about your safety online, your Virus Safe settings are. Discover the web for yourself. If you want to protect children, then click on the Child Safe filter. QuickStart, set up and connections. Open a search engine of your choosing. Not able to access websafe_setting page (able to go to update_profile page). 993. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again View Apps > Web Safe > manage yo. 168. Thank you for your reply and for confirming you have checked the settings on the site. Pick a category to get started. If you would like the Web Safe settings changed, let us know as this can be a work around for now. 123. All Rights ReservedParental Controls Guide Virgin Web Safe Features and Benefits Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. I'm with Virgin Media UK and had the same problem today. Virgin Mobile. 67. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Thank you for coming back to me via Private Messages. IP address 192. Then follow the instructions on screen to finish your set up. In the Virgin Media online account we have "Child Safe" Disabled and "Virus Safe" Enabled. These are two settings — Virus Safe and Child Safe. Any website unsuitable for children is blocked by default. com). You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Enter your credentials and press OK to log into the router settings menu. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Childsafe off but still blocking sites. If you would like the Web Safe settings changed, let us know as this can be a work around for now. Joining in. Virgin Media. Internet not working on Mac even though all other devices are ok in Security matters 2 weeks ago; Re: Child Safe Not Working in Security matters 2 weeks ago; Web safe not working in Switched On Families 2 weeks ago; Re: Child Safe not working in Security. To disable or enable each level of protection, click Turn On or Turn Off, and then Apply…. 168. V6. Parental Controls Guide Virgin Web Safe Features and Benefits Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. 168. We would like to show you a description here but the site won’t allow us. Options. . Entertain me; Broadband Deals. It is a robust and reliable service with fast response times. Just bear in mind this would reset everything. Don't just rely on e-safety at school either. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Billing and payments. What’s more, it’s compatible with all. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Community Natter. In response to Client62. I get 185. With these Web Safe settings work related sites, Zoom / Teams / Skype calls and VPNs are working fine. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. g. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. I'm disappointed that the Virgin Helpdesk who referred to their technical support didn't. Switched On Families. You can find more help with your TV settings on your box. choice of settings, here’s how: 1. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. Once logged in you will see 2. Toggle the button next to Child Safe option to turn it Off. Hundreds of servers in the UK and over 5,000 worldwide. Virgin Media sometimes blocks access to the PureVPN website and plugins in the UK. You may also wish to look at the DNS resolutions of the work site. Access your bills, diagnose faults and manage your package. Add message. Turn on Only use Allowed Websites toggle. Enter your credentials and press OK to log into the router settings menu. Make online purchases from secure sites. This setting is useful if you want to turn off parental controls on a child’s iPhone. If you changed the computer's network settings to use any Public DNS does that re-gain access. 0. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks ago Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. This icons helps you determine if you can safety send to and receive information from the site. Manage Your. To do this: Press Home on your remote. Lastly, refresh your page to see the changes in your external IP address section. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Includes a 30-day money-back guarantee so you can try it risk-free. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. 0345 6000 789 * from your child’s phone to turn on parental controls. Chatter and natter. I've tried turning it on, then off again. Virgin automatically blocks a whole range of websites, including some free streaming services and some torrenting sites. com. In response to lotharmat. g. All devices would need to be re-connected to the WiFi. We. When I try to switch it on I get the message: Sorry the changes you made were not saved, please try again. Hello, I am having this problem too. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. Settings Parental Controls and select the setting to “off” to disable parental controls. It will turn grey , which signifies that SafeSearch has been disabled. Microsoft Edge helps you determine if a website is safe for browsing. Once logged in you will see 2 filters; Virus Safe and Child Safe. QuickStart, set up and connections. Find out if you're getting the superfast or ultrafast fibre Virgin, Sky, BT, EE, PlusNet and TalkTalk and other providers promise on. Welcome to the community and thanks for taking the time to post your issue on the forums. Parental controls leave search sites such as Google and Bing accessible. Select Parental Controls in Virgin Media Web Safe. Click: Web Safe. Login to My Virgin Media | Virgin MediaHi timcollier1965 Thanks for posting and welcome back to the community. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Followed online tips e. g. have cleared my cache - 5370125. Stream. 100: The Internet Security team have stated Child Safe is on and whilst that maybe the case it is not working, i. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. What is Child Safe? Child Safe is an additional feature to Web. 0. Turn on Always allow educational websites toggle. There are two ways to set Chrome flags: From the chrome://flags page. Norton Safe Web protects you when you browse, search, or shop online using Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari browsers. Get NordVPN - the #1 VPN for Virgin Media. Set the vpn to port 80 or 443 - these are the ports that 99% of all. Click Save Settings (or similar) and then go back to iSpy Web Settings and click OK and we will try to connect to your computer again. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Please allow me to send you a PM so I can discuss this further with you - please expect this message to arrive shortly and respond directly when you can!Mobile Your Account. Virgin Media takes online safety seriously. Does the VM DNS return the same IPv4 IPs. To get around this, you need to turn Web Safe off. 9. Altering the settings is straightforward, with the options being found in the "My Apps" section of My Virgin Media. Open any browser and, in the address bar, type Virgin Media IP address — 192. Then follow the instructions on screen to finish your set up. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Need to contact Virgin Media Customer Services?. 4. . Web safe provides ultimate protection when using the internet. Find out more here. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. VodafoneTo open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. You can either sign in to your My Virgin Media app and run a check from there, or you can head to our service status page and search using your postcode and the account holders’ last name. Home Phone. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Includes a 30-day money-back guarantee so you can try it risk-free. For more tips on how to keep your kids safe online, visit Internet Matters. Click on My Apps then Web Safe. Account - Cable.